🔒Privacy notice

Who is responsible

ProfitPocket (sole proprietor, South Africa) is the data controller for the personal information described here. Contact us at support@pocketprofitpal.app with any privacy question or request.

What we collect

• Account details: your name, username, optional business name, email address and password (stored encrypted).
• Business records you enter: products, prices, costs, sales, expenses, markets, clients and saved calculations.
• Photos of till slips you upload, and the text read from them.
• Billing information: the subscription status and payment reference we receive from Paddle. We never see or store your card number.
• Technical information: basic log and error data needed to keep the app working.

Why we use it

To give you an account, store your records, run the calculations you ask for, read your uploaded slips, take payment for the Pro plan, support you and keep the service secure.

Who we share it with

• Paddle.com — our payment reseller and Merchant of Record, who processes payments, tax and refunds.
• Our hosting and database provider, which stores your account and records securely.
• The AI service that reads uploaded slip photos and drafts customer messages on your request.
• Authorities, where the law requires it.

We do not sell your personal information or your business records.

Why we are allowed to use it

We use your account and business information to carry out our agreement with you, our legitimate interest in keeping the service safe and working, your consent where we ask for it, and legal duties such as tax records.

Keeping it safe

Your records are stored on secure servers, sent over encrypted connections, and reachable only by your own signed-in account. Uploaded slip photos sit in private storage.

Cookies

We only use cookies and similar storage that the app needs to keep you signed in and remember your settings. We do not use advertising cookies. Clearing your browser storage signs you out.

Where your information is kept

Our hosting, database and payment partners may store or process information outside South Africa. Where that happens we rely on their contractual safeguards to protect it.

How long we keep it

For as long as your account is open. Ask us to delete your account and we remove your records, except anything we must keep for tax or legal reasons.

Your rights

You can ask for a copy of your information, correct it, delete it, or object to how it is used. You can also download a full backup of your records yourself from Profile. If you are unhappy with our answer you may complain to the Information Regulator of South Africa.